Transparent, scalable plans built around how you actually run your business — no lock-in, no surprise fees, no hardware costs on Pro and above.
All plans include the DEN Client Portal app, 24/7 monitoring and SSL-encrypted data transmission. Hardware provided on all tiers.
Ideal for owner-managed businesses with a small fleet or select high-value assets needing reliable live tracking.
The operational standard for mid-sized fleets. Full alert coverage, analytics, SADC reach and investigation time included.
Fully bespoke deployments for large fleets, multi-site operations and organisations requiring integrated intelligence capability.
A tiered approach to identity, background and risk profiling — tailored to the depth of insight you need. All prices per subject, excluding VAT.
Turnaround times vary by tier and data availability — confirmed at engagement. Bulk and retainer pricing available on request. Custom scopes can be quoted.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Tracked assets | Up to 10 | Up to 50 | Unlimited |
| GPS refresh rate | 30 seconds | 30 seconds | 5 seconds |
| Geofence zones | 3 zones | Unlimited | Unlimited + custom rules |
| User accounts | 1 user | 5 users | Unlimited |
| Position history | 90 days | 12 months | Unlimited |
| Alert channels | Email & SMS | Push, email & call-out | All channels + webhooks |
| Reporting | Monthly summary | Weekly analytics | Daily briefings |
| Cross-border coverage | ✗ | SADC | SADC + air recovery |
| Investigation hours included | ✗ | 2 hrs/month | Monthly retainer (custom) |
| Response SLA | Best effort | <15 minutes | <15 minutes (guaranteed) |
| API access | ✗ | ✗ | ✓ |
| SIEM / webhook integration | ✗ | ✗ | ✓ |
| Dedicated account manager | ✗ | ✗ | ✓ |
| Support hours | Business hours | 24/7 priority line | 24/7 dedicated line |
| Hardware included | ✓ | ✓ | ✓ + custom fitment |
Available as standalone day-rates or bundled retainers on Pro and Enterprise plans. Add-on investigation rates align with the STS profiling service tiers.
Full covert investigation day — physical surveillance, OSINT or digital forensics. Report included.
Experienced close protection officer for a full operational day including advance work and ops centre support.
Bespoke structured intelligence report — threat landscapes, subject profiles, due diligence or competitive intelligence.
Active recovery operation for assets located beyond South African borders. Coordinated with vetted in-country partners.
Speak to our team and we'll design a package around your exact operational footprint and risk profile — no pressure, full transparency.